About Us

We are a Smart Strategic Intelligence company specialising in Corporate Performance Management (CPM), Business and Visual Intelligence, Analytics and Specialised Analyses and Insights.

Empowered Analytics has continually proven to be an industry leader in driving innovative business improvement through our high relationship propensity in the following ways:

Specialists In:

We are a highly relationship orientated organisation who have entrenched ourselves within large corporate clients over time, jointly developing solutions to benefit their unique requirements. With bespoke developments ranging from Key Account Management Toolsets, to Customer and Product Profitability Analysis and meeting Financial / Portfolio / Performance Management training, we’ve assisted our customers wherever the need arises.

Meet the Team

Chief Executive

Gary is passionate about analytics and that’s apparent in how he explains this space. He believes that the analytics space has provided x-ray vision to corporate eyes that allow for accurate, clear, succinct and profitable insights into any area. The result of this, he explains, is putting it all together in a 360 degree shareholder value creation.​

He’s also enjoyed significant achievement in this space, including combining business intelligence, smart analytics, performance management, value proposition around market conduct customer management and providing performance and conformance views across tier one financial service companies.​

For every achievement, challenges are always imminent, and Gary believes that there are some pressing issues that clients need to consider in the analytics space. “The most important issue is getting started and understanding the power of analytical insights into challenging areas and then making it a way of life in every organisation. Analytics shouldn’t be a department, it should be everyone’s responsibility,” he explains.​

When Gary is not working on Empowered Analytics you can find him following his talented daughters’ sports progress, reading new business books on his Kindle and watching and supporting his favourite football club, Liverpool, every chance he gets. With all of LFC’s recent losses, it seems he’s walking alone in this front!​

Business Insights Consultant

Chris describes himself as a curious and creative person who loves challenges and solving complex business problems. He can see the bigger picture but remain highly detail orientated. This means he can think strategically but is also able implement the necessary steps/processes to execute on strategic concepts.​

With over 16 Years working in a consulting environment with a focus on customer insight, business intelligence as well as key account management, Chris has experience across multiple economic sectors and industries including Banking, Short-term Insurance, Life Insurance, Pharmaceuticals and Telecommunications. ​

Having spend most of his career in the market research industry, Chris is highly knowledgeable in several qualitative and quantitative research methodologies is well versed in various statistical analysis techniques. During the last two years Chris has transitioned into a business intelligence consultancy role where we works with business to help them extract data and create meaningful insights about their operations – which in turn improves efficiency, decision making capability, and overall performance​

One of Chris’ career highlights is serving as the project lead for South African Customer Satisfaction Index for nearly 8 years and played a key role in growing the brand from a virtual unknown to a widely recognized and credible industry standard.

Managing Director

Ruan’s passion for the analytics space stems from his ability to visualise customer’s data and assist them in gaining insights, in their business, they never knew existed. “It’s all about translating data complexity into actionable information,” he explains.​

It’s impossible not to boast a little about Ruan’s most significant achievements. He played a key role in assisting a global oil and gas company to save millions by internalising their customer profitability analytics. This was achieved by using their existing SAP/BO platform instead of having to send their data to a 3rd party for analysis. What a feat indeed!​

From a next step, moving-on-to-better, perspective, Ruan believes that empowering users to get the right answers to the right questions is paramount to business success in the information age. “Data is everywhere, but critical insights are hard to come by,” he points out.​

When he’s not providing this insight, Ruan turns his attention to his love for all things tech. He’s a self-confessed technophile and is at his happiest tinkering away with technology and gadgets. This combines well with his love of photography.